British Airways pilot strikes last week left many customers out of pocket after they struggled to get hold of customer services ahead of their planned travel.

Members of the British Airline Pilots Association (Balpa) took part in industrial action over pay which grounded the majority of the 1,600 flights BA was due to operate out of Heathrow and Gatwick on Monday 9 and Tuesday 10.

Another strike is scheduled for September 27 and will take place if BA does not improve its July offer to pilots of an 11.5% pay increase over three years, that will see the average BA long-haul Captain’s salary go up to £202,000 with annual allowances.

Read the full story on South West Londoner: https://www.swlondoner.co.uk/british-airways-pilot-strikes-gatwick/